Name: English for Customer Care
Price: 46.09 USD
Availability: OutOfStock
ISBN: 9780194579063

Homepage » Etapas Educativas » Otros Niveles O Modalidades Formativas » English for Customer Care

We will find it for you!
If you are looking for this book and not have stock, we will seek for you at no extra cost.
Just leave us your email, we will contact you as soon as we find it.

LOOK FOR ME!

Do not worry, we'll only contact you to let you know when we have the book. In any case your mail will be transferred to third parties or send you advertising or spam.

Books Frontpage English for Customer Care

46,09 USD
* Free shipping to US.
Not available

-
Unit(s)

Features:

Pages: 80
Format: 25,4x0,5x19,30 cm
Edition: 01
Language: Castellano.
Binding: Libro.
Weight: 0,26 kg.
Editorial: OXFORD UNIV. PRESS ESPAÑA

English for Customer Care
9780194579063
Author: Rosemary Richey
English for Customer Care is suitable for people who have direct contact with customers in a variety of contexts, including hotels, banks, helpdesks and call centres. Students learn the language skills, professional techniques, and specific strategies they need to communicate successfully in English with customers. Each unit of English for Customer Care addresses the different forms of customer contact, such as face to face meetings, telephone calls, and written communication. The final unit presents the skills needed to solve problems and deal with customer complaints effectively.